• Merchant may only search by mobile number given to them by user making an enquiry.
  • Confirm user name is correct and Click in action button to view User.
  • If user has a Voucher with the merchant, click and enter “E-Wallet” tab to view Voucher.
  • Click in action button to the next step.
  • Note that if user does not have any Vouchers with the merchant, merchant will not be able to see their e-Wallet or other details.
  • Select “Redeem” at the bottom of the page.
  • Select the right store.
  • Other fields are optional.
  • Click “Confirm” to redeem and view  confirmation.
  • Another way is to press “Show QR” and then scan to complete the redemption.
  • Click “Ok” to close  confirmation.